Do you want to make a difference in one of the world's leading business continuity software companies? Apply now to join the Assurance team.
The Application Support Analyst is responsible for providing technical support to Software customers in a timely and efficient manner. This position answers and records inbound phone calls and email requests, resolves customer issues, opens problems, opens requests, and maintains internal escalation SLA’s. The Application Support Analyst continues to update the customer on the progress while maintaining themselves as the primary point of contact to the customer.
Apply Now: Email your resume to firstname.lastname@example.org
The Sungard Availability Services, Assurance Software marketing team is seeking an experienced Marketing Content Strategist. The ideal candidate is a seasoned technical writer, adept in all areas of search engine optimization and experienced in developing a lead-generating marketing content strategy. This role requires the candidate to collaborate with the marketing team, software team and current customers to continue the evolution of the Assurance Software brand. The ideal candidate should stay on top of best practices and the latest changes in SEO standards as it relates to website content, digital marketing, and all serialized content used through our marketing automation efforts.
The candidate should have experience utilizing marketing automation platforms, such as HubSpot to formulate research that will optimize our keyword/search efforts. This candidate must also be a champion of social media, understanding best practices for utilizing LinkedIn, Twitter and Facebook to maximize campaign efforts. This role will also lead our monthly webinar series in organizing logistics and developing the content featuring the latest industry trends.
This position is highly strategic and the candidate will be responsible for making strategic recommendations and executing on these plans. The candidate should be self-motivated, very organized and an aggressive marketer, who continuously pushes the boundaries of digital marketing. This position will be the owner of all educational content for prospects and customers, event support content, webinars and social media postings for our buyers and current customers as well as internal communications for the software group. A proven ability to think quickly in a rapidly evolving environment is essential.
The most competitive candidate will also have the following:
Apply Now: Email your resume to email@example.com
Apply Now: Email your resume to firstname.lastname@example.org