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Assurance Software, Inc.


Pathway to Cyber-Resiliency Case Study: City of Atlanta Ransomware Attack


Ria Aiken

Director of Business Information Security Operations

Federal Reserve

In March of 2018, the City of Atlanta, GA was the subject of a ransomware attack. Many city services and programs were affected by the cyberattack, including online services for citizens to pay bills and request utility service.

Ria Aiken, former Director of the Mayor’s Office of Crisis Management and Emergency Preparedness for the City of Atlanta, will discuss her experience serving in a lead role in the City of Atlanta’s crisis management, response, restoration, and recovery efforts related to the March 2018 ransomware attack.

Key Takeaways

  • Lessons learned from the ransomware attacks
  • How you can transform and strengthen your cyber-resilience through:
    • Improvements in operational effectiveness
    • Change management
    • and business continuity

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