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Free Research Report

BCI Coronavirus – A Pandemic Response 2020

Assurance and ClearView sponsored the first comprehensive report to analyze the disruptive impacts that COVID-19 has had on the business continuity and resilience profession.

The responses to this report provide a powerful account of the impacts from COVID-19. The report is based on nearly 800 respondents, with representation from every continent, as well as in-depth interviews from senior professionals.

Key insights include:

  • The level of preparedness of organizations
  • Which individuals and departments have taken responsibility
  • Where organizations have been obtaining critical information
  • How organizations are planning their recovery

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What's inside:

Executive Summary

Although 40% of organizations had a pandemic plan, it did not guarantee success in the response.


Many organizations had built plans around previous pandemics or, in some cases, epidemics. Although two-thirds of organizations who had a pandemic plan reported a success, other organizations adopted an impact-based planning strategy instead and interviews demonstrated good success with these plans.

About Assurance

We offer business continuity solutions and services to 700+ customers worldwide.

“Assurance's enhanced risk assessment capabilities and the incorporation of out-of-the-box industry standards helps us further improve our efficiencies.
Joyce A. Flinn, Information Security & Disaster Recovery Officer, First United Bank & Trust
“Assurance provides the visibility we need to monitor risks across our program so that we can quickly identify potential weak-spots and proactively make the necessary course corrections.”
Andy Wyley, Director of Organizational Resilience, SmileDirectClub
“With ASI’s help we were able to prepare for and pass audits and examinations for our business continuity and disaster recovery programs.”
Jeff Jaques, CRVPM, CISRCP, Credit Union of Southern California