Career Opportunities
Do you want to make a difference in one of the world's leading business continuity software companies? Apply now to join the Assurance team.
Current openings
Manager, Financial Planning & Analysis (FP&A)
Location: Audubon, PA
Job Summary:
Assurance Software, the leading provider of business continuity management software, is looking for a Manager of Financial Planning & Analysis (FP&A) to join their expanding team at their headquarters in Audubon, PA
The Manager, FP&A will work closely with executive leadership to forecast the Company’s key financial statements and key operating metrics. This position supports business operations and reports directly to the CFO. The FP&A role is responsible for providing financial and operational business forecasting data to support business leaders to enable data-driven decisions, strategic planning, and Board-level reporting.
This role will act as the analytical engine of the company in providing insights and supporting the most important business decisions and will be a key asset in the ongoing growth of the company.
Responsibilities/Key Tasks:
- Develop complex financial forecasting models and analyses to support Board-level reporting and evaluation of strategic initiatives.
- Produce monthly, quarterly and annual financial and operating reports.
- Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses, and capital expenditures.
- Monitor performance indicators, highlighting trends and analyzing variances from the annual operating plan.
- Provide financial consulting, reporting and analyses in support of key strategic, M&A and operational initiatives
- Oversee and manage the continued development of budgeting, financial forecasting, operating plan and modeling tools.
- Analyze complex financial information and reports to provide accurate and timely financial recommendations to support management decision-making.
- Prepare presentations for the Executive Leadership Team and Board of Directors.
Requirements/Qualifications:
- Bachelor's Degree required; MBA preferred;
- Minimum 5 years’ experience in Financial Planning and Analysis;
- Highly analytical and proficient at aggregating, organizing, and summarizing large amounts of data
- Advanced Microsoft Excel and PowerPoint skills;
- Highest standards of integrity, accuracy and precision; detail-oriented and organized.
- Self-starter who is highly motivated and works well with minimum supervision;
- The candidate must have the ability to multi-task and manage multiple projects in fast-paced environment;
- Strong written and oral communication skills. Position requires interaction with multiple Business Units and functional groups;
- Experience with Business Intelligence and analytics software;
- Experience in a SaaS or enterprise software environment a plus, but not required.
We offer very competitive benefits to include a wide range of Medical and Dental Plans substantially paid by the company, company paid Life, STD and LTD, very work life balance centric PTO Plan and a 4% company match 401K Plan.
Apply Now: Email your resume to HR@assurancesoftware.com
Business Development Representative
Location: Audubon, PA
Job Summary:
The Business Development Executive “BDE” role is specifically working within Assurance Software Sales organization. This position is designed to support the revenue generation of net new customers for the Enterprise Business Continuity and Emergency Notification SaaS offerings.
About You:
We are seeking a sales and lead development professional that has a strong work ethic, high aptitude for learning and who is seeking a position for growth and expansion of responsibility. With a successful track record, we view this role as a stepping stone to other sales roles within the company such as Inside-Sales or Enterprise Account Executive.
Selling begins with a meaningful interaction and introduction with the customer. You will learn the details around the Enterprise Business Continuity world and how Assurance Software’s award-winning SaaS offering plays within it. You must have the proven ability to listen, extrapolate information, and leverage resources to effectively provide companies with the business benefits of Assurance Software’s Business Continuity software. You will also start on a career progression of increasing responsibilities and earnings potential including quota-based inside selling and field-based sales positions.
Responsibilities/Key Tasks:
- Utilize leads generated from Marketing and internal lead generation sources and self-generated leads to identify and support revenue generation.
- Utilize knowledge of Assurance Software’s SaaS offerings, including professional services, to define an entry point into the prospect account(s) and collaborate on strategy with the Enterprise Account Executive(s) and Sales Director/VP.
- Achieve the required quantity and quality of outbound calls to prospects to qualify and convert enough new business to meet a monthly quota.
- Generate & pass qualified leads via phone, email, etc. for Enterprise AEs to develop into sales opportunities.
- Hit & Exceed weekly, monthly, quarterly and yearly goals.
- Learn and develop knowledge of Assurance offerings, and professional services by participating and completing sales acumen & service offerings training.
- Ensure all forecast and customer facing activity is recorded and maintained accurately in CRM tool with opportunity and lead-related information.
- Create campaigns from marketing events, partner lists, etc.
- Participate in “blitzes” to educate partners and generate leads.
- Track and report on lead generation process on a regular basis.
- Drive attendance to internal and external industry events & seminars.
- Communicate with Enterprise AEs on progress and help needed.
Requirements/Qualifications:
- 1+ year of selling experience, preferably with software companies, including sales acumen training.
- Demonstration of key competencies: leadership, drive for results, dealing with ambiguity, customer orientation, written and verbal communication skills.
- Must be comfortable speaking with high level decision makers.
- Strong motivational and organizational skills.
- Entrepreneurial approach to business.
- Proven ability to analyze and prioritize tasks in a fast-paced environment.
- Ability to effectively learn technical products, services, and solutions and readily apply new knowledge.
- Strong communication skills.
- Tenacious, positive, ‘can-do’ attitude.
- Proactive, achievement-oriented, highly disciplined.
- Attention to Detail / Well organized, Coachable
- Contribute to a positive and motivational group atmosphere.
- Bachelors or successful experience for 3+ years in similar role.
Other:
- Assurance Software offers a high growth environment with excellent compensation and eligibility for our health/dental insurance, educational assistance, and more.
- Assurance Software is an equal opportunity employer. Minority/Female/Disability/Veteran
- Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.
We offer very competitive benefits to include a wide range of Medical and Dental Plans, company paid Life, STD and LTD and a 4% company match 401K Plan.
Apply Now: Email your resume to HR@assurancesoftware.com
Senior Systems Engineer
Location: Audubon, PA
Job Summary:
As a Senior Systems Engineer for Assurance Software, you are responsible for the health and maintenance of over 300 Windows and Linux systems supporting enterprise class software products with a focus on SQL server administration and overall infrastructure security. As a member of this team, you will be responsible for providing the 7x24x365 delivery of operational and technical support services through telephone, email, web, and on site for a variety of enterprise class software environments, as well as assisting the Support Desk in customer satisfaction and retention. This position is also responsible for creating, maintaining, and updating Standard Operating Procedures (SOP) and other documentation as needed for the entire organization.
About You:
To be successful in this role, you will need to,
- Have a high level of knowledge and skills in position-related areas; keep up with current developments and trends in areas of expertise.
- Have strong troubleshooting and problem-solving abilities; able to quickly find solutions to issues and problems.
- Be a proactive self-starter; able to prioritize tasks and ensure that work is completed efficiently and on time.
- Work well independently or as part of a team; actively participate as a member of a team to move the team toward the completion of goals.
- Originate action to improve existing conditions and processes; use appropriate methods to identify opportunities, implement solutions, and measure impact.
- Communicate effectively and present to all levels of personnel including leadership, support, development, product management, sales and customers.
- Have sound judgement and decision-making skills; able to make solid decisions with limited direction.
Responsibilities/Key Tasks:
- Provide timely and quality response to all customer issues; resolving issues within documented Service Level Agreements (SLA).
- Monitor existing systems to ensure high availability, reporting and remediating issues in a timely manner.
- Troubleshoot server operational issues, installation issues, and technical issues as reported by both internal and external customers.
- Escalate unresolved issues as documented in processes and procedures, maintain ownership of issues through resolution and provide updates to management on critical issues.
- Manage capacity planning, report technical performance metrics, and implementation of operational standards and best practices to meet required service levels.
- Design and implement security systems and redundant backups to maintain data integrity.
- Preserve the confidentiality and security of all customer data.
- Adhere to established ITIL service management processes for Problem, Incident andChange management.
- Develop and continuously refine documented technical strategies to provide a scalable and manageable environment for future growth.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Design / Develop PowerShell Scripts for Automation of Operational Process, where appropriate.
- Proactively manage assigned projects and obtain resources as needed to meet business objectives and ensure projects are completed on time and within budget.
- Participate in a rotational on-call schedule to support 7x24 operations.
Requirements/Qualifications:
- Bachelor's degree or equivalent work experience.
- 5+ years of systems engineering experience in a corporate or enterprise environment.
- Demonstrated ability to implement and maintain complex Windows systems and integrate multiple applications.
- Experience with Active Directory, DNS, GPO, DHCP and other directory service technologies.
- Experience with Single Sign-On (SSO) technologies required; SAML and Ping preferred.
- Experience capacity planning, performance monitoring and maintenance planning to ensure high availability.
- Experience with network monitoring and application performance monitoring tools. Dynatrace and SolarWinds experience preferred.
- Demonstrated experience with Microsoft SQL Server 2012 or higher; SQL Server Reporting Services, SQL Server mirroring, SSRS Packages and SQL Server performance troubleshooting.
- Intermediate experience using PowerShell to automate routine tasks.
- Knowledge of technologies and protocols including TCP/IP, DNS, SMTP, HTTP, HTTPS, SFTP, SNMP, IIS, .Net and HTML.
- Experience with security protocols and monitoring such as Firewalls, WAF, and SIEMs.
- Knowledge of security technologies and standards including system lockdown procedures disk encryption, server hardening and SSL.
- Knowledge of virtualization technologies including VMWare ESX Servers and vSphere.
- Experience in high availability \ disaster recovery design.
- Experience with replication technologies such as DoubleTake \ Carbonite.
- Experience with Windows failover Clustering, Storage Area Networks, and Key Management Systems.
- Experience configuring and supporting N-tier software applications.
- Experience with project management and proven ability to track multiple deliverables.
- Experience with Service Management including ITIL certification.
- Working Knowledge of Office 365 and Azure a plus.
- Certifications from Microsoft, Cisco, VMWare or other relevant technologies a plus.
Other:
- Assurance Software offers a high growth environment with excellent compensation and eligibility for our health/dental insurance, educational assistance, and more.
- Assurance Software is an equal opportunity employer. Minority/Female/Disability/VeteranAbility to meet the physical demands of this position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employment is contingent upon successful completion of the background investigation and pre-employment drug screen
Apply Now: Email your resume to HR@assurancesoftware.com
Contract Administrator
Location: Audubon, PA
Job Summary:
The Contract Administrator supports the finance and sales departments in the preparation of contractual provisions and the administration of contract proposals, as it relates to the following: new business, upgrades, licensing and the purchase of new product. This person will: work with the company’s sales personnel, attorneys, and customer vendor management in the drafting and negotiation of non-disclosure agreements and contracts during the sales process; work with the company’s customer success team to negotiate and draft renewal agreements; serve as a liaison in handing off new customers for inclusion in billing and customer support processes; maintain accurate and up-to-date contract files for each customer; and negotiate and draft vendor contracts on behalf of the company as needed.
Job Responsibilities:
- Negotiates pricing with vendors, service agencies and customers as requested.
- Works with outside attorneys and advisors to ensure continuing adequacy and compliance of contracts as business evolves.
- Administers contracts and purchase orders, including final approval of payment.
- Requests or approves amendments to or extensions of contracts.
- Compiles and analyzes contract performance data and maintains historical information.
- Researches contract issues and prepares information relating to contracts, agreements and practices; drafts correspondence to various individuals relating to established agreements.
- Prepares reports to management on contract compliance issues.
- Advises project teams of contractual rights and obligations.
- Contract processing which includes, and is not limited to, detailed review, executive-level review/approval, and company distribution.
- Sales order processing (new and product services).
- Performs other related functions and duties as required
Job Requirements:
- Bachelor’s Degree preferred or equivalent combination of education and relevant experience
- 4-6 years of experience in the field or in a related area
- Knowledge of process and practices for managing a variety of contractual agreements
- Must have a proven track record of relationship building with both internal and external customers
- Advanced knowledge of MS Office skills including Excel, Word, and Outlook are required
- Salesforce experience a plus
- Legal or paralegal experience a plus
- Analytical ability required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
- Demonstrated ability to interpret and explain complex detailed materials to managers and employees at all levels.
- Ability to develop and maintain effective working relationships with others at the Sr. Executive level
We offer very competitive benefits to include a wide range of Medical and Dental Plans substantially paid by the company, company paid Life, STD and LTD, very work life balance centric PTO Plan and a 4% company match 401K Plan.
Apply Now: Email your resume to HR@assurancesoftware.com
Account Executive
Location: Audubon, PA
Job Summary:
The Enterprise Account Executive is a key role at Assurance Software selling our award-winning Business Continuity Management Software, Emergency Notification Services and Software Professional Services. The candidate is responsible for executing regional sales and business development strategies across North America. The candidate will play a pure hunter role by unearthing and closing new business with targeted prospective customers. The candidate will develop revenue-producing relationships with decision-making CXO level executives as well as drive the sales cycle of all sales opportunities from initial prospect communication through contract execution.
About You:
- You are a sales professional that has a strong work ethic, high aptitude for learning and who is seeking a position for growth and expansion of responsibility.
- Self-starter with a reputation for being an effective change agent.
- You must have the proven ability to listen, extrapolate information, and leverage resources to effectively provide solutions to customer.
- You are a hardworking, competitive type that is driven to succeed.
Responsibilities:
- Grow Assurance Software revenue by closing net new logos within the Software suite of products.
- Achieve monthly, quarterly and annual sales targets established by the VP, Sales.
- Direct responsibility and management of lead generation strategies, prospecting plan execution, contact, qualification and development for gaining viable new accounts.
- Responsible for the development, execution, and delivery of quality solution focused client presentations at a “C” level.
- Manage the communication and internal coordination of Assurance Software sales support infrastructure to insure customer education and satisfaction.
- Accurate and timely forecasting is an essential part of the account executive’s role.
- Manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFP/RFI responses, multi-day client workshops, negotiation and deal signing.
- Support the team’s market research and competitive positioning analysis in partnership with presales, marketing and product development.
Job Requirements:
- College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.
- Previous proven expertise in managed services, Business Continuity, Emergency Notification, high availability solutions, consulting and/or software solution sales.
- Strong hunter profile with a proven track record of success selling enterprise level SaaS/ software and services.
- Minimum of 4 years of successful sales experience within a large, strategic account environment.
- An extraordinary drive to pursue opportunities both within the target client as well as to marshal the necessary resources within Assurance Software to ensure strong solution creation and implementation of the strategy once accepted.
- The ability to present to a large audience of C level decision makers persuasively and with ease is mandatory.
- Prior experience in relationship building with industry executives at trade shows, conferences, industry events and professional association meetings.
- Exceptional ability to motivate and influence key contacts and decision makers.
- Proven talent for making effective initial calls to target companies and the ability to develop relationships from a cold call or networking activity.
Work Environment:
This position is located at ASI headquarters in Wayne, Pennsylvania. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. While performing the duties of this job, the employee regularly works in an office setting in front of a computer 80% of the time.
Apply Now: Email your resume to HR@assurancesoftware.com
Apply Now: Email your resume to HR@assurancesoftware.com
Product Manager
Location: Audubon, PA
Job Summary:
As a Product Manager for Assurance Software, you are responsible for defining how your piece of the Assurance portfolio will meet the needs of customers and prospects as they implement Business Continuity Planning to successfully manage the business impact of adverse events. You will build solutions based on your industry experience and your contact with customers and prospects.
About You:
We are looking for someone who possesses a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand customer challenges and find innovative solutions for the broader market. As a Product Manager, you are expected to be a thought leader for the solutions you develop, both internally at ASI and externally.
To be successful in this role, formal training and knowledge of product management and/or business continuity planning is highly desired.
You must be able to communicate with all areas of the company. You will work with the software development team, using an agile software development framework, to create user stories and deliver software functionality. You will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customers. You will also serve as the internal and external evangelist for your product offering, working with the sales channel and key customers.
- You are a hardworking, competitive type that is driven to succeed.
- Self-starter with a reputation for being an effective change agent.
- You enjoy being a thought-leader, working with customers and industry leaders.
Responsibilities/Key Tasks:
- Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
- Prepare and present business cases for developing new solutions.
- Work with the software development team to create and manage user stories through the software life-cycle.
- Track and maintain performance metrics for new product and service launches.
- Work with Product Marketing to maintain and provide content for product related collateral and sales tools.
- Participate in various Sales Support activities, including: product and services training, seminars and documentation, and pre- and post-sales customer visit.
- Develop and maintain channel, delivery, and partner relationships.
- Support RFP responses as needed.
Requirements/Qualifications:
- Prior experience in software product management or experience in developing business continuity plans.
- Strategic thinker who blends technology and business strategy to develop a compelling vision for the solutions and services.
- Bachelor’s degree (preference in Computer Science/Engineering or Business).
- Familiarity with Pragmatic Marketing framework.
- Excellent coordination skills including the ability to effectively partner across functional teams with the goal of developing a common point of view.
- Strong communication and presentation skills.
- Strong analytical skills, specific to market place, operational process and finance.
- Ability to travel – up to 20% of the time.
Other:
- Assurance Software offers a high growth environment with excellent compensation and eligibility for our health/dental insurance, educational assistance, and more.
- Assurance Software is an equal opportunity employer. Minority/Female/Disability/Veteran.
- Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.
We offer very competitive benefits to include a wide range of Medical and Dental Plans, company paid Life, STD and LTD and a 4% company match 401K Plan.
Apply Now: Email your resume to HR@assurancesoftware.com
Senior UX Designer
Location: Audubon, PA
Job Summary:
Assurance Software is looking for an exceptional Senior UX Designer to join our team and help drive continuous product innovation, customer satisfaction, and business success in a highly collaborative, agile development environment. Our ideal candidate has experience aligning business strategy with a range of User Centered Design, Design Thinking, and Information Visualization frameworks to solve business and customer challenges. As a Senior UX Designer, you will be involved in all aspects of user experience including user research, business and user needs analysis, high & low fidelity prototyping, usability testing, and monitoring usage & adoption success.If you love & breathe design, thrive on agile collaboration and engagement with users, and have a desire to create products and services that will change the world, let’s talk!
When applying for this position, please include a link to your online portfolio that showcases interaction designs, sitemaps, task flows, wireframes, user research, etc.
Responsibilities:
- Lead all aspects of user-centered design including information architecture, task analysis, user flows, navigation, interaction design, and interactive prototypes.
- Leverage user research insights and business strategy requirements to create innovative interactive web & mobile application concepts and drive them to completion.
- Participate in various user research activities, including but not limited to contextual inquiry and usability testing, both in-person and remote (moderated and unmoderated).
- Collaborate with the product management team, user experience researchers, visual designers, and developers to ensure user-centered perspective throughout the entire agile development cycle.
- Advocate user focus across the organization and communicate the value and principles of user experience design to members of various product teams.
- Preferred Requirements:
- Sharp focus on user needs and passion for creating usable, engaging, emotional, innovative, and elegant user experience designs within a highly collaborative, agile development environment.
- Fearless about solving business and user challenges across online and offline channels in close collaboration with cross-functional teams.
- Experience with all user-centered design methods, including user research, personas, mental models, journey maps, information architecture, site maps, task flows, wireframes, rapid prototyping, heuristic evaluation, and usability testing.
- Understanding of modern visual design principles, including composition, layout hierarchy, typography, and color as well as current web & mobile technologies.
- Ability to solve complex problems, drive projects from concept to conclusion, and demonstrate a results-oriented working style.
- Written and verbal communication skills & ability to effectively articulate and gain cross-functional buy-in.
- Cross-browser development experience targeting popular Internet browser technologies including Internet Explorer, Mozilla Firefox, Apple Safari and Google Chrome.
- Experience with visualization techniques using prototyping tools, pattern libraries, and styleguides.
- Sound business acumen, strategic problem solver.
Required Experience:
- A professional portfolio with examples of web & mobile software application design.
- Proficiency with contemporary Design tools (Sketch, Adobe, Axure, Marvel, InVision).
- At least 5 years of professional experience as a User Experience Designer or Interaction Designer.
- Solid knowledge of user-centered design principles and best practices, attention to detail, and superior workmanship standards.
- Bachelor’s degree in user experience design, human factors, information architecture, psychology, industrial design, or related field.
We offer very competitive benefits to include a wide range of Medical and Dental Plans, company paid Life, STD and LTD and a 4% company match 401K Plan.
Apply Now: Email your resume to HR@assurancesoftware.com
