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Most vendors claim to be committed to customer success.  Amidst these sound-alike claims, it can be difficult to assess the extent and the effectiveness of that commitment.  Here at Assurance, we are very proud of our multi-faceted customer success programs and services.  We invite you to take a close-up look at the results we achieve for our customers.  Judge for yourself.  We believe you will find a commitment to customer success that is unmatched in our industry.

BC Customer Support

Customer Support

Depend on the industry’s only HDI-certified customer support team. We’ve got your back 24 x 7 x 365!

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Customer Success Team

We are a uniquely dedicated team of experts with the resources and networking connections needed to ensure your success.

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BC Success Team
BC Resources

Resources, Programs & Events

In addition to the industry’s leading support function and dedicated customer success team, we offer a variety of resources, learning events and unique programs to further bolster your success.

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Customer Success

Successfully achieving your goals with an enterprise software system is dependent on much more than the software itself. The quality and design of the software are important foundations for success, but the services and support provided by the vendor are absolutely critical, especially when unforeseen challenges are encountered. The support team at Assurance Software is second to none when it comes to ensuring that our challenges are fully addressed. They take a vested interest in our success, serving us as a true partner.

Blake Straatmann, Business Process Analyst, Blue Cross Blue Shield Kansas City