Insurers will pay a record $135 billion to cover losses caused by hurricanes and other incidents, making 2017 one of the costliest years for insurers on record. In the wake of these record-setting disaster years, insurers are realizing that they must also increase vigilance in their own house as a way to serve these policy holders.
BCM efforts such as planning should be constantly tested and updated, allowing for employee, customer and stakeholder disruptions to be managed during an incident.