You may have your business operations set, but no matter your environment or experience, you can take your organization’s strategies for potential incidents to the next level by implementing a business continuity plan. But how much of can a comprehensive business continuity plan impact your incident management? Let’s take a look at three scenarios:
What If: Cyber Attack
It’s no surprise that the Business Continuity Institute reports that cyber attacks are ranked as the number one threat organizations are facing.
So, what if one of your employees unknowingly clicked on a link attached to ransomware. Ask yourself these questions:
- Does this employee know who to contact if they’ve been affected?
- Once your team has been made aware of the attack, do you have players in place to begin acting fast?
- How will you contain the attack if your physical systems and hardware have been compromised?
- Are there legal regulations related to response and recovery that you need abide by?
If your organization does not have a proactive plan in place, a cyber attack could not just affect physical pieces of technology, but it could also impact information systems, business functions, customer’s privacy and ultimately, your organization’s reputation.
What If: Hurricane
We’re in the heart of the Atlantic hurricane season and 2017 is forecasted to be more active than historical averages.
So, what if Tropical Storm Emily was forecasted to close in on your office location? Ask yourself these questions:
- How will you keep your employees safe?
- How will you avoid losing revenue by shutting down your business operations?
- Are you prepared for the other incidents natural disasters can cause—power outages, supply-chain disruption, vandalism or theft?
- Who do you need to keep apprised to the status of your recovery?
In the event of natural disasters, program managers who are armed with a focused and clear business continuity plan, can potentially save assets and lives.
Can your organization keep business up and running?
What If: The Unknown
New technologies, new business operations and new risks are constantly emerging and many organizations overlook the unknowns.
So, what if an unexpected incident occurs? Ask yourself these questions:
- Are you able to gain a complete, aerial view of the scenario?
- Is there a similar incident you’ve tested and prepared for?
- What potential bottlenecks impacting recovery could arise?
- How will you prioritize and assign recovery tasks?
Just because something is unknown doesn’t meant it should be unexpected. While you may not be able to put a comprehensive incident management plan in place for these scenarios, investing in the right business continuity software and planning for other potential incidents will make you more agile for when the unknown occurs.
Are you expecting the unexpected?
Prepare in Advance for the “What Ifs”
These scenarios are just a few that program managers need to be prepared for. All organizations should have up-to-date business continuity plans, that utilize a business continuity management system that is agile enough to adapt to any incident management or disaster recovery needs. If you’ve found yourself uncertain about the answers to any of these scenario specific questions, consider re-evaluating your business continuity efforts.
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Topics: Incident Management
Written by Assurance Software
Assurance Software takes your company’s enterprise-wide business continuity and resiliency program to the next level. AssuranceCM and AssuranceNM work together to allow your business to manage recovery seamlessly – protecting every aspect of your business.