Emergency Communication Software – Answering the Call for Communication Evolution

Cave drawings. Smoke signals. Drum beats. All early means of communication. And since man drew his first woolly mammoth upon a stone façade, humans have been refining and innovating the tools and methods to share ideas, record important events, and warn of danger.

Hazard warnings alone have evolved greatly from those ancient manual methods. But for some time, they still treaded in stagnant one-way, emergency-only alerts. No longer. Our most recent emergency communications tools go beyond basic linear alerts to deliver two-way correspondences and notifications not only for emergencies, but also for many facets of daily business operations, such as:

• Cyber security alerts (network breaches, unauthorized network activity, suspicious internal accesses)
• Content-triggered alerts (stock activity, inventory changes, traffic, etc.)
• PIN-free conference calls
• Internet protocol (IP) communication options (avoid international calling fees)
• Staffing schedule changes and management
• HR data updates
• Communication verifications and audits
• Emergency program testing aids

Of course, we can’t fail to mention the advanced features for emergency notification software’s (ENS) original purpose: effective emergency communications. Modern ENS boasts robust capabilities to keep personnel in touch no matter what the situation, including:

• Two-way correspondence
• Real-time updates
• Customizable notification parameters (geographic location, language, etc.)
• Multi-platform correspondence (text, email, instant messaging, phone, social media)
• Multi-device/operating system capabilities (cell phone, desktops, tablets, Windows, Mac, Android, etc.)
• Cloud-based residency

A cloud-based ENS system holds particular value during cyber breaches. Many decision-makers don’t think of a network infiltration as an emergency, but a cyber criminal could potentially shut down your entire network, denying access to all internal communications…just like a tornado or hurricane. With your emergency communication controls residing on an external cloud, your organization retains the ability to stay in touch during an incident through the ENS’s wide range of communication methods and device compatibilities.

The average cost of a cyber incident is $5 million

A cyber breach not only compromises an organization’s data and software, but also hits them with costly downtime due to communication barriers. The average cost of a cyber incident is $5 million. Downtime compromises approximately $1.25 million of that total, while IT and end-user productivity loss eat another $1.5 million.

We’ve come a long way from smoke signals and beating drums to warn of danger and things yet to come. The evolution of emergency communications delivers more than sophisticated warning systems; modern ENS powers organizations with advanced communications that add automatons and efficiencies for near-endless business tasks.

If you’re ready to pursue emergency and other advanced communications for your organization, check out what Assurance Software has to offer today.

For more great industry info, check out our free whitepaper:

Whitepaper  Business Continuity Management In The Age Of Insurance Innovation

 

Angie Longacre

Written by Angie Longacre

As a writer for Assurance Software, Angie devotes her craft to promoting business continuity and disaster recovery awareness, and trumpeting Assurance Software’s invaluable benefits for both. When she’s not commanding the keyboard, you can find her outside for a run, searching for her next antique treasure, or lost in a good book.

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