Feb. 11th • 11:00am EST
Panel Discussion - Proof of recoverability is gaining in importance for teams pursuing organizational resiliency. A variety of exercises can help teams reveal exposures, implement changes, and increase confidence in recoverability. In this webinar, a global panel of BC/DR leaders from various industries will review their experience performing different types of exercises and discuss their top "lessons learned".
Mar. 25th • 12:00pm EST
Sven Goedicke (Twilio) - In today’s interconnected environment, companies increasingly rely on external parties for an essential part of their business. While outsourcing enables companies to accelerate growth, drive operational transformation, and improve efficiency; it also creates an inherent risk of being adversely affected by a third-party service disruption. This session will provide guidance on how to manage third party business continuity risk from both perspectives as a service taker and provider to maintain the trust and confidence of customers and stakeholders.
Dr. Bernard A. Jones (St. John's University) - The concept of data visualization and quality metrics is on the minds of today’s business executives. Regardless of the business, understanding the power of data visualization will make you and your organization more efficient and productive. With these techniques, you can strategically forge a way into the minds of C-suite executives.
Chris Rossi (Vanguard) - Preparing for an audit can be challenging and stressful if you don’t have a clear understanding of the auditors focus and goals. In this webinar, Chris Rossi, Senior Manager of IT Security Audit at Vanguard, will outline what exactly an IT Security Auditor is likely to focus on within your environment, and how you can best prepare your organization beforehand. This session will cover both general best practices as well as examples from a few of the most common regulatory requirements that are often the driver for IT Security Audits such as PCI, HIPAA and GDPR.
Ria Aiken (Federal Reserve) - In March of 2018, the City of Atlanta, GA was the subject of a ransomware attack. Many city services and programs were affected by the cyberattack, including online services for citizens to pay bills and request utility service. Ria Aiken was the this first ever appointed Director of the Mayor’s Office of Crisis Management and Emergency Preparedness for the City of Atlanta in 2015. In this webinar, Ms. Aiken will discuss her experience serving in a lead role in the City of Atlanta’s crisis management, response, restoration, and recovery efforts related to the March 2018 ransomware attack.
Charlie Boffin & Scot McLeod - During May, in collaboration with various industry associations, ClearView Continuity and Assurance Software launched a global survey to uncover insights about the keys to success in Business Continuity around the world. Altogether, more than 1,100 responses were received! This webinar will give you an opportunity to be the first to hear what the results of the study were. This is the largest business continuity benchmarking study ever and provides insights into what the key aspects of a successful BC Program are.
George J. Giangi - George Giangi was one of the principal professionals brought in to develop an emergency planning program following the Three Mile Island disaster, and served as a key spokesperson to many media and outside agencies. His discussion of the business lessons learned from the TMI incident is a compelling story and reminds businesses how critical planning is. George will compare the Three Mile Island Accident to 2 other significant US disasters and tie this to an organization's risk profile.
Kathee Tyo (University of Rochester) - In this presentation, Kathee Tyo will discuss the unique challenges she faced while building a BCM program and a culture of resiliency in a complex environment, where competing priorities across vastly different business lines exist. She will share her lessons learned in the process of building the program and the real life events that impacted the University.
Kelly Williams (OnSolve) - As professionals in business continuity, crisis communications are an important part of our knowledge base, preparation, and training. Most companies utilize automated notification software tools to communicate with their people during a crisis event and to manage critical next steps. This session will zero in on the most common issues that arise when the software tools you are relying on do not work as planned. Learn key strategies to ensure your notification system is efficient, effective and ‘crisis-ready’.
Gary Cohen (Assurance Software) - Many organizations are striving to move their business continuity programs beyond achieving compliance objectives, to drive a greater level of preparedness. Our presenter will discuss how to apply Agile principles to business continuity programs to achieve greater organizational buy-in, higher levels of participation, better preparedness, and the creation of a continuous improvement engine.
Nancy Collier (Grange Insurance) - For those of us involved in the BC industry for many years, it’s easy for the program to become “stale” or “mundane.” Our challenge as Business Continuity Professionals is to keep our audiences engaged, hungry for more, and using plans/tools that thrive. How do we recharge or keep it fresh?
Ben Mobley & Michael Moniz - Traditionally, organizations have focused on their perimeter, building “big walls” to keep out the bad guys. But because attackers continually shift their approaches, those walls are not impermeable. To address these compounded risks, the security mindset is evolving to focus on the outcomes of attacks, in addition to prevention and the initial symptoms. Join us to learn from our panel of experts as they examine the business benefits of adaptive cyber security.
Dr. David Lindstedt - What if you could look into the future of business continuity? Well, grab your crystal ball, bring your tea leaves, and join Dr. David Lindstedt for an engaging webinar combining lecture and YOUR live feedback. In this webinar, based on one of the highest-rated sessions at Surge 2018, you will learn what major organizations are doing in the closely related field of project management. Learn from their successes and failures and apply these lessons learned to your own organization. Why wait to see the future? Come today and get a ten-year jump on the competition!
Dr. Duane Hagelgans (Millersville University, Emergency Management) - During an incident, the news media can help you deliver the proper warnings and messages, however it can also hurt your organization's reputation if not properly utilized. This session will provide guidance for interfacing with the media during an incident. Case studies of both success and failures will be included. The session will also examine various social media platforms and how to best use each to your organization's advantage.
Melissa Rhodes (Assurance Software Customer Community Manager ) - It’s August...that time of year that many children dread, and most parents celebrate. Soon, kids everywhere will be slinging on backpacks and heading back to school. And as they climb onto the school bus, they will madly scramble to get to the back of the bus, where they can avert the bus driver’s gaze and huddle in seclusion with their tight clique of close buddies.
Jay Williams (VP in Enterprise Security for M&T Bank) - Tragic headlines, graphic footage, survivor accounts, specialized training, legal precedence, and now the NFPA 3000 Provisional Standard for ASHER. Organizations must evolve this complex conversation while answering questions such as: Is our plan inclusive and informed with perspectives from law enforcement and EMS?
Technological innovations are booming, the U.S. employment rate is growing and consumers are spending more money on products and services. But, despite this time of advancement, businesses are becoming vulnerable to new and unpredicted threats.
Dr. Bernard Jones (Assistant Professor of Homeland Security at St. John’s University) & Melissa Rhodes (Assurance Software Community Manager) - If your CxO asked you, “can our company successfully withstand a natural disaster or cyber threat,” how would you answer? How would you quantify success? Would you be able to express resilience in measurable terms that a senior manager can relate to?
How much time is spent during your DR exercise “preparing” for the test? There may always be certain logistics to work out, but are the resources spending the early part of your exercise updating plans, scripts or the DR environment? Have you ever wondered what an exercise would look like if the resources were not aware they were testing that day?
Creating an enterprise wide, security-minded culture can help you maintain a safe work environment and allow you to find peace of mind amidst the “what ifs."
As business continuity professionals we would all like executive buy-in and support of our efforts and programs but that isn’t always possible. There are times the cart has to come before the horse.