Castellan Expert Panel – How is business continuity changing as a result of the world around us, and what impacts can we expect to see as we move into 2021? And, with lockdowns happening around the world and COVID cases increasing, what do business continuity leaders need to be doing now? Join us for a panel discussion with Castellan’s global resilience experts. In true Q+A format, we will spend a majority of the time taking questions from attendee related to business continuity planning in 2021 and provide insight on impacts and changes we see on the horizon.
James Gow (Deloitte), John Bolton (AXA Group) & Steve Hodgson (ClearView Continuity) – With time to make an agreement between the UK and the European Union running out and the UK Government ruling out any extension to the current relationship, businesses are facing the prospect of handling the issues associated with a no-deal Brexit in a few months’ time. There is a strong prospect that this will take place while organizations are attempting to recover from COVID-19 impacts. In this webinar, a panel of business continuity professionals will give their real-world take on the planning that is taking place within their organizations for managing this situation; and will explain their role in the process now and in the future.
Dave Mason & Steve Hodgson – Crisis communications expert, Dave Mason, recently supported a UK NHS organisation that needed to handle high-profile coronavirus stories in the media, changes to operations and reassuring communities. Part of this process was ensuring the organisation was capable of communicating quickly and successfully with a wide range of stakeholders, users, and the local community. In this webinar, Dave, supported by Steve Hodgson, a business continuity consultant for Clearview, will explore the topic of community communication during a crisis and explain what needs to be in place to ensure that your response can be both rapid and successful.
Brian Zawada, Chief Operating Officer (Avalution Consulting) – Through years of studying and building strong business continuity programs, Brian Zawada has developed a unique understanding of what makes great programs work. And, it’s not just about methodology! The reality is that the practices that make a business successful are often the same concepts that can help a business continuity program manager achieve success for their organization. Attend this webinar to learn about the Business Continuity Operating System, the six essential ingredients that fuel its success, and more.
Michael Bratton & Ashley Helmick (Avalution Consulting) – From COVID-19 to civil unrest and beyond, the events of 2020 have led to cascading impacts for many organizations. In turn, however, these same events have put business continuity front and center – with executives and key stakeholders more engaged than ever. Hear our experts dive into what business continuity looks like over the next 12-18 months and what you should be considering with regards to your people, technology, and suppliers. Further, we share strategies on how you, as a business continuity professional, can best leverage the increased executive engagement to keep the momentum going and drive program improvement now.
Ian Crabb & Steve Hodgson (ClearView Continuity) – Over the past few months, the novel coronavirus outbreak has brought an increased focus on planning and response to a pandemic. As we shift our preparedness mindset to what’s coming next, we begin to think about recovery and restoration of operations. In this webinar, our experts will look at the logistics of shifting from response to recovery, consider what the "new normal" will be, and look at the considerations for organizations deciding effectively restart operations. Registrants will also receive a copy of our “Guide to Re-emerging from the Pandemic Crisis”.
Panel (Assurance Software & ClearView Continuity) – Join us for a Q&A style panel with Assurance and Clearview global resilience experts. In true Q&A format, we will spend the hour taking questions from attendees related to COVID-19 and pandemic preparedness, response, and recovery.
George Giangi & Dr. John Goldman – This webinar is designed to improve the knowledge of management, health & safety coordinators and human resource personnel on businessess surviving this unprecedented pandemic outbreak. George Giangi will discuss the myriad of challenges that this pandemic poses to business, government assistance to business and what lies ahead for the private sector. In addition, Dr. John Goldman, infectious disease specialist, will provide the latest information the medical community has on the COVID-19 virus, the impact of this novel virus, and progress we are making to eradicate it.
Sven Goedicke (Twilio, Inc.) - In today’s interconnected environment, companies increasingly rely on external parties for an essential part of their business. While outsourcing enables companies to accelerate growth, drive operational transformation, and improve efficiency; it also creates an inherent risk of being adversely affected by a third-party service disruption. This session will provide guidance on how to manage third party business continuity risk from both perspectives as a service taker and provider to maintain the trust and confidence of customers and stakeholders.
Panel Discussion - Proof of recoverability is gaining in importance for teams pursuing organizational resiliency. A variety of exercises can help teams reveal exposures, implement changes, and increase confidence in recoverability. In this webinar, a global panel of BC/DR leaders from various industries will review their experience performing different types of exercises and discuss their top "lessons learned".
Gert Kogenhop (Hon.) MBC - This webinar will explore the SECO Institute’s approach to business resilience and the benefits and challenges that such an approach can bring to organizations. Gert will describe practical ways in which organizations can restructure and how the inevitable opposition and inertia can be overcome.
Dr. Bernard A. Jones (St. John's University) - The concept of data visualization and quality metrics is on the minds of today’s business executives. Regardless of the business, understanding the power of data visualization will make you and your organization more efficient and productive. With these techniques, you can strategically forge a way into the minds of C-suite executives.
Chris Rossi (Vanguard) - Preparing for an audit can be challenging and stressful if you don’t have a clear understanding of the auditors focus and goals. In this webinar, Chris Rossi, Senior Manager of IT Security Audit at Vanguard, will outline what exactly an IT Security Auditor is likely to focus on within your environment, and how you can best prepare your organization beforehand. This session will cover both general best practices as well as examples from a few of the most common regulatory requirements that are often the driver for IT Security Audits such as PCI, HIPAA and GDPR.
Ria Aiken (Federal Reserve) - In March of 2018, the City of Atlanta, GA was the subject of a ransomware attack. Many city services and programs were affected by the cyberattack, including online services for citizens to pay bills and request utility service. Ria Aiken was the this first ever appointed Director of the Mayor’s Office of Crisis Management and Emergency Preparedness for the City of Atlanta in 2015. In this webinar, Ms. Aiken will discuss her experience serving in a lead role in the City of Atlanta’s crisis management, response, restoration, and recovery efforts related to the March 2018 ransomware attack.
Charlie Boffin & Scot McLeod - During May, in collaboration with various industry associations, ClearView Continuity and Assurance Software launched a global survey to uncover insights about the keys to success in Business Continuity around the world. Altogether, more than 1,100 responses were received! This webinar will give you an opportunity to be the first to hear what the results of the study were. This is the largest business continuity benchmarking study ever and provides insights into what the key aspects of a successful BC Program are.
George J. Giangi - George Giangi was one of the principal professionals brought in to develop an emergency planning program following the Three Mile Island disaster, and served as a key spokesperson to many media and outside agencies. His discussion of the business lessons learned from the TMI incident is a compelling story and reminds businesses how critical planning is. George will compare the Three Mile Island Accident to 2 other significant US disasters and tie this to an organization's risk profile.
Kathee Tyo (University of Rochester) - In this presentation, Kathee Tyo will discuss the unique challenges she faced while building a BCM program and a culture of resiliency in a complex environment, where competing priorities across vastly different business lines exist. She will share her lessons learned in the process of building the program and the real life events that impacted the University.
Kelly Williams (OnSolve) - As professionals in business continuity, crisis communications are an important part of our knowledge base, preparation, and training. Most companies utilize automated notification software tools to communicate with their people during a crisis event and to manage critical next steps. This session will zero in on the most common issues that arise when the software tools you are relying on do not work as planned. Learn key strategies to ensure your notification system is efficient, effective and ‘crisis-ready’.
Gary Cohen (Assurance Software) - Many organizations are striving to move their business continuity programs beyond achieving compliance objectives, to drive a greater level of preparedness. Our presenter will discuss how to apply Agile principles to business continuity programs to achieve greater organizational buy-in, higher levels of participation, better preparedness, and the creation of a continuous improvement engine.
Nancy Collier (Grange Insurance) - For those of us involved in the BC industry for many years, it’s easy for the program to become “stale” or “mundane.” Our challenge as Business Continuity Professionals is to keep our audiences engaged, hungry for more, and using plans/tools that thrive. How do we recharge or keep it fresh?
Ben Mobley & Michael Moniz - Traditionally, organizations have focused on their perimeter, building “big walls” to keep out the bad guys. But because attackers continually shift their approaches, those walls are not impermeable. To address these compounded risks, the security mindset is evolving to focus on the outcomes of attacks, in addition to prevention and the initial symptoms. Join us to learn from our panel of experts as they examine the business benefits of adaptive cyber security.
Dr. David Lindstedt - What if you could look into the future of business continuity? Well, grab your crystal ball, bring your tea leaves, and join Dr. David Lindstedt for an engaging webinar combining lecture and YOUR live feedback. In this webinar, based on one of the highest-rated sessions at Surge 2018, you will learn what major organizations are doing in the closely related field of project management. Learn from their successes and failures and apply these lessons learned to your own organization. Why wait to see the future? Come today and get a ten-year jump on the competition!
Dr. Duane Hagelgans (Millersville University, Emergency Management) - During an incident, the news media can help you deliver the proper warnings and messages, however it can also hurt your organization's reputation if not properly utilized. This session will provide guidance for interfacing with the media during an incident. Case studies of both success and failures will be included. The session will also examine various social media platforms and how to best use each to your organization's advantage.
Melissa Rhodes (Assurance Software Customer Community Manager ) - It’s August...that time of year that many children dread, and most parents celebrate. Soon, kids everywhere will be slinging on backpacks and heading back to school. And as they climb onto the school bus, they will madly scramble to get to the back of the bus, where they can avert the bus driver’s gaze and huddle in seclusion with their tight clique of close buddies.
Jay Williams (VP in Enterprise Security for M&T Bank) - Tragic headlines, graphic footage, survivor accounts, specialized training, legal precedence, and now the NFPA 3000 Provisional Standard for ASHER. Organizations must evolve this complex conversation while answering questions such as: Is our plan inclusive and informed with perspectives from law enforcement and EMS?
Technological innovations are booming, the U.S. employment rate is growing and consumers are spending more money on products and services. But, despite this time of advancement, businesses are becoming vulnerable to new and unpredicted threats.
Dr. Bernard Jones (Assistant Professor of Homeland Security at St. John’s University) & Melissa Rhodes (Assurance Software Community Manager) - If your CxO asked you, “can our company successfully withstand a natural disaster or cyber threat,” how would you answer? How would you quantify success? Would you be able to express resilience in measurable terms that a senior manager can relate to?
How much time is spent during your DR exercise “preparing” for the test? There may always be certain logistics to work out, but are the resources spending the early part of your exercise updating plans, scripts or the DR environment? Have you ever wondered what an exercise would look like if the resources were not aware they were testing that day?
Creating an enterprise wide, security-minded culture can help you maintain a safe work environment and allow you to find peace of mind amidst the “what ifs."
As business continuity professionals we would all like executive buy-in and support of our efforts and programs but that isn’t always possible. There are times the cart has to come before the horse.